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Take a Survey

Lodging Survey

Curious Cat

As a family owned and operated facility, we pride ourselves on offering Central Ohio an unparalleled level of care. As we strive towards continuous improvement in all parts of our resort, your feedback plays an extremely important role. We kindly ask that you consider taking just a minute to answer the following questions in regards to your most recent experience.

As a token of appreciation, we will post a $5 credit to your account for use on any future services rendered. We also ask that you consider leaving additional typed comments in the appropriate area.

Share Your Experience
  1. How would you rate the level of customer service you received during the initial appointment set up or call?

  2. How would you rate your tour experience?
    (Please choose N/A if you did not take a tour.)

  3. How would you rate your check-in/drop-off experience in regards to the level of customer service you received?

  4. How would you rate the level of customer service and reception you received during your pick-up and check out experience?

  5. How would you rate the condition of your pet upon return from our facility?

  6. Which of these factors led you to choose Willow Wood Pet Resort and Training Center as your provider of lodging services?

     Cleanliness Customer Service Tour Lodging/Activity Options Website Recommendation Quality of Care Other
    If other, please specify:

  7. Will you use the lodging services Willow Wood Pet Resort and Training Center again?

  8. Were there any particular experiences you either liked or disliked?

  9. Are there any services or amenities that you would like to see us offer?

Redeem Your Credit

Please leave your information in the boxes below so we may credit your account, and thanks again for helping Willow Wood Pet Resort and Training Center in its goal of continuous improvement.

First Name *

Last Name *

Pet's Name

Pet's Breed

Email Address *

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